Returns & Exchanges

At ZAPAKA, we want you to be completely satisfied with your purchase. If your vintage-inspired outfit isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into our returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Ensure all items are in their original condition, unworn, and with tags attached, then securely pack them in the original shipping box.

• 3.
  Ship the Item

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.